**Effective Date:** 16/12/2024
JG Express Logistics Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services, visit our website, or interact with us.
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1. Information We Collect
We may collect the following types of information:
a) Personal Information:
– Name
– Contact details (email address, phone number, postal address)
– Payment information
– Identification documents (for verification purposes)
b) **Non-Personal Information:**
– Browser type and version
– Device information
– IP address
– Cookies and usage data
c) **Logistics-Specific Information:**
– Pickup and delivery addresses
– Package contents and descriptions
– Tracking numbers
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2. How We Use Your Information
We use your information to:
– Provide, manage, and improve our logistics and cargo services.
– Process payments and issue invoices.
– Respond to inquiries and provide customer support.
– Send updates related to shipments and deliveries.
– Comply with legal obligations and protect against fraudulent activity.
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3. Sharing Your Information
We may share your information with:
– Third-party service providers (e.g., payment processors, courier partners).
– Regulatory authorities, if required by law.
– Our affiliates, for operational purposes.
– Partners or subcontractors directly involved in the fulfillment of your shipment.
We ensure that any third parties we work with adhere to strict data protection standards.
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4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
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5. Your Rights
You have the right to:
– Access your personal information.
– Correct or update inaccurate information.
– Request the deletion of your data (subject to legal or contractual obligations).
– Opt-out of marketing communications.
– File a complaint with the relevant data protection authority.
To exercise your rights, please get in touch with us at jgexpress@jecasgroup.com
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6. Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security assessments.
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7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
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9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the “Effective Date” will be revised accordingly.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
JG Express Logistics Limited
Email: jgexpress@jecasgroup.com
Phone: 08027474411, 08031980895
Address: 13 C1 Unity Estate Zone 8. Off Adegoke Street, Ogun State.
Thank you for trusting JG Express Logistics Limited to meet your logistics needs. Your privacy is important to us, and we are committed to safeguarding your information.